AirJapan offers three fare types. For details, please check <a href="/service/booking/fare">the fare type.</a><ul><li>Please find <a href="https://www.flyairjapan.com/files/7d6481c30c460a83e0c38bf256e0ac5a99a50ee1dd5f36879bf5b3f8ef29d4e6" rel="noopener noreferrer" target="_blank">the Fare List</a>.</li><li>AirJapan offers a Child Fare for passengers aged six years or younger and an Infant Fare for passengers aged younger than two years who do not require a seat.</li><li>Please make reservations and purchases from the Air Japan website (computer/smartphone websites). (Purchases cannot be made through contact centers. Furthermore, except for some optional services, new tickets and other purchases cannot be made at airports.) Air tickets can be purchased up until 5hours before a flight’s departure time.&nbsp;</li></ul>

<ul><li>Fares for customers aged 7 and over are subject to change depending on the estimated number of seats available for each flight.&nbsp;</li><li id="isPasted">Reservations cannot be changed, canceled, or refunded at the request of the customer. For detailed information, please refer to <a href="/service/booking/change-refund">Reservation Changes and Refunds</a>.</li><li id="isPasted">When making a reservation, please ensure you have at least the required connecting time. Required connecting time for international flights: 120 minutes or more <a href="/service/booking/change-refund"></a></li></ul>

<ul><li id="isPasted">Fixed airfare for each route applies to passengers aged six years or younger and to passengers aged younger than two years who require a seat. &nbsp;</li><li id="isPasted">Please find <a href="https://www.flyairjapan.com/files/7d6481c30c460a83e0c38bf256e0ac5a99a50ee1dd5f36879bf5b3f8ef29d4e6" rel="noopener noreferrer" target="_blank">the Fare List</a>.</li><li>Reservations cannot be changed, canceled, or refunded at the request of the customer. For detailed information, please refer to <a href="/service/booking/change-refund">Reservation Changes and Refunds</a>.&nbsp;</li></ul>

<ul><li id="isPasted">Fixed airfare for each route applies to passengers aged younger than two years who do not require a seat.&nbsp;</li><li id="isPasted">Please find <a href="https://www.flyairjapan.com/files/7d6481c30c460a83e0c38bf256e0ac5a99a50ee1dd5f36879bf5b3f8ef29d4e6" rel="noopener noreferrer" target="_blank">the Fare List</a>.</li><li>Reservations cannot be changed, canceled, or refunded at the request of the customer. For detailed information, please refer to <a href="/service/booking/change-refund">Reservation Changes and Refunds</a>.&nbsp;</li></ul>

<ul><li id="isPasted">In addition to fares that can be applied to each age, there are different limits that apply to each age.&nbsp;</li><li>Age is based on the departure date shown on the air ticket. (In the case that a return air ticket has been reserved at the same time, the age category on first departure date for the outbound and return tickets applies.)&nbsp;</li></ul>

May not sit in seats near the emergency exits.

May not board alone. A companion aged 15 years or older is required. In addition, may not sit in seats near the emergency exits.

May not board alone. A companion aged 15 years or older is required. Up to two child passengers aged six years or younger (Child C and Infant) can accompany one adult. May not sit in seats near the emergency exits.

May not board alone. A companion aged 15 years or older is required. Up to two child passengers aged six years or younger (Child C and Infant) can accompany one adult.
*When traveling with two infants, you must hold one infant on your lap and secure a seat for the other infant (Child Fare).
*Newborns and infants aged younger than 8 days may not board the aircraft.
*Baby bassinets (baby beds) cannot be used. (rental or carry on are not allowed)

Child Fare:
When the child requires a seat

Infant Fare:
When the child does not require a seat (sitting on an adult’s lap)

We provide information about fare types and payment methods.

Fares and Rules

Choose one of AirJapan’s three fare types and add any optional services that you require. Please check what &nbsp;services are included in each fare type and select the combination that is the best for you.&nbsp;

Customers boarding after October 27th, 2024, please click <a href="https://www.flyairjapan.com/files/a6088eaa1e5655dd7419ca43a33da63c57112a40c8fb1e77efdeb3714a518e31" rel="noopener noreferrer" target="_blank">here</a> for fare details.

For detailed information about each service, please refer to <a draggable="false" href="/service/option">Optional Services. </a>Also, for the applicable conditions and amounts for each fare type, please refer to&nbsp;<a draggable="false" href="/service/booking/fare-rule">Fares and Rules.</a>

Fare types

To make your payment, from the AirJapan website go to the website of the online payment company partnered with the AirJapan (external organization) shown below. Selection of your payment method also means that you agree to the privacy policy of the selected online payment company. Thank you for your understanding.&nbsp;<ul><li>Credit card: Worldpay from FIS (<a href="https://www.fisglobal.com/en/merchant-solutions-worldpay/worldpay-privacy-policy">FIS privacy policy</a>) <a href="https://www.fisglobal.com/en/merchant-solutions-worldpay/worldpay-privacy-policy" rel="noopener noreferrer" target="_blank" draggable="false"></a></li><li>Accepted credit cards and debit cards&nbsp;</li></ul>

<ul><li id="isPasted">Accepted QR payments Payment in Japanese Yen (JPY)</li></ul>

*When using QR payment, in addition to the Booking Confirmation e-mail from us, you will receive a payment completion e-mail from 2C2P, the following online payment agency with which we are affiliated. Sender address: noreply@2c2p.com Subject: RECEIPT FOR YOUR PAYMENT TO AirJapan Please check the "Paid via" field of the email for the payment method used.<ul><li>Locations where credit cards can be used AirJapan’s website (computer, smartphone), airport counter *Credit cards cannot be used for payment at contact centers. In addition, it is not possible to purchase new air tickets at airports (only some optional services).&nbsp;</li><li>AirJapan flight voucher ※The voucher can be redeemed from ANA miles on the&nbsp;<a href="https://www.ana.co.jp/en/jp/shoppingandlife/point/tukau_air-japan/" rel="noopener noreferrer" target="_blank">ANA website</a>. For more information on how to use this service, please click <a href="https://www.flyairjapan.com/files/afff177df4734cd52485cd628e90dce5856907bc75e6b28cd88b20eb69d4b1c3" rel="noopener noreferrer" target="_blank">here</a>.</li></ul>

"When paying by credit card or debit card, please be careful with regard to the card’s spending limit and balance. If there are insufficient funds, you will not be able to make purchases.

When purchasing air tickets by credit card, a member’s identity may be verified using passwords in order to prevent identity theft and other unauthorized card use. Please note that verification is sent directly to the company that issued your credit card rather than on AirJapan’s website. Some cards may not be accepted, depending on the card company, so please contact your credit/debit card company for detailed information."

We recommend that passengers use a credit card in their own name. AirJapan is not responsible for any trouble that may occur if you use another person's credit card.

With regard to air tickets and optional services, depending on the itinerary and/or place of departure, fares and fees of the first segment of your itinerary will apply.&nbsp;

Here we provide information on payment methods.

Payment methods

<ul><li>Reservations cannot be changed.<a href="/service/option/cancel-insurance" draggable="false"></a></li></ul>

<ul><li>It is not possible to change the name on an air ticket or transfer a ticket after the reservation has been made.&nbsp;</li><li>If there is a change in passengers, it is necessary to cancel the reserved ticket and purchase a new air ticket.&nbsp;</li></ul>

The name shown in the passenger’s passport (name on the air ticket) cannot be corrected after the ticket has been purchased. Please be careful when making a reservation to ensure that there are no mistakes in the passenger’s name. The following passport information may be corrected at the airport on the day of departure.&nbsp;<ul><li>Passport number&nbsp;</li><li>Phone Number</li><li>e-mail Address</li></ul>

<ul><li>Ticket reservations cannot be canceled or refunded until October 26th, 2024. (except Korea routes) Refunds for Korea routes<ul><li>We will refund the remaining amount after deducting a cancellation fee from the fare as the following. However, optional services cannot be refunded, and no refund will be given if the cancellation fee exceeds the fare.&nbsp;</li><li>Before flight departure 　5,000JPY/ 60,000KRW &nbsp;&lt;One way per person&gt;</li><li>After flight departure 　15,000JPY/ 180,000KRW &lt;One way per person&gt;</li></ul></li><li>Customers boarding after October 27th, 2024 please click <a href="https://www.flyairjapan.com/files/a6088eaa1e5655dd7419ca43a33da63c57112a40c8fb1e77efdeb3714a518e31" rel="noopener noreferrer" target="_blank">here</a> for the new cancellation and refund rules.</li><li>In the event a passenger cancels a trip, depending on the country/itinerary, it is possible to obtain a refund of the taxes and other fees (e.g., International Passenger Service Facility Charge) that AirJapan no longer needs to pay because the passenger is no longer traveling. &nbsp;Please complete the procedure from "Check Reservation" on the AirJapan website before the departure of the reserved flight shown on the ticket.</li><li>If the departure time has passed, please contact our call center within 90 days from the departure date of the reserved flight. Please note that you will not be able to be refunded after the deadline.&nbsp;</li><li>Please note that the period of time between the date when the refund procedures are completed and the date when the refund is actually paid into your bank account differs depending on your payment method. &nbsp;For detailed information, please ask your payment service provider.&nbsp; Credit cards, it may take one to two months for the refund to be paid into your bank account. Paypay/Kakaopay, it may take one week for the refund to be paid into your bank account.&nbsp; *In addition to the Booking Confirmation email from us, 2C2P, the following online payment agency with which we are affiliated, will send you a refund confirmation email within 24 hours of your booking. Promptpay: we will email you a refund request form. From: no-reply@2c2p.com　　　 Subject: Refund Form for Order Number XXXXXX When you receive the e-mail, please fill in the required information and click the "REFUND" button.</li></ul>

In the event your scheduled flight is canceled or significantly delayed because of bad weather or reasons attributable to Air Japan, the following measures will be taken. No handling fee.&nbsp;&lt;Schedule Change&gt;<ul><li>We will resaccommodate any of our flights that are cancelled or significantly delayed due to bad weather etc. within 14 days before or after the departure date of the reserved flight.&nbsp;</li><li>Please click the link provided in the email sent from AirJapan before the scheduled departure time of the reserved flight shown on your ticket and complete the procedure on our website.&nbsp;</li></ul>&lt;Full refund&gt;<ul><li>Unless there are special provisions in the applicable laws or regulations of the country where the ticket payment or refund was made, fares, optional services, and other fees will be refunded in accordance with <a href="/policy/conditions-of-carriage">Air Japan’s Conditions of Carriage</a>. Air Japan usually pays refunds in the currency used when the ticket was purchased, but refunds may be paid in another currency in accordance with company rules. <a href="/policy/conditions-of-carriage"></a></li><li>Please click the link provided in the email sent from AirJapan and complete the refund procedure on our website before the scheduled departure time of the reserved flight shown on your ticket.</li><li id="isPasted">Please note that the period of time between the date when the refund procedures are completed and the date when the refund is actually paid into your bank account differs depending on your payment method. &nbsp;For detailed information, please ask your payment service provider.&nbsp; Credit cards, it may take one to two months for the refund to be paid into your bank account. Paypay/Kakaopay, it may take one week for the refund to be paid into your bank account.&nbsp; *In addition to the Booking Confirmation email from us, 2C2P, the following online payment agency with which we are affiliated, will send you a refund confirmation email within 24 hours of your booking.&nbsp; Promptpay: we will email you a refund request form. From: no-reply@2c2p.com　　　 Subject: Refund Form for Order Number XXXXXX When you receive the e-mail, please fill in the required information and click the "REFUND" button.</li></ul>

In the case of air ticket changes or cancelation at the request of the customer for a flight that has not been canceled or significantly delayed, it is not possible to transfer or refund tickets when the flight is canceled or significantly delayed.

Tickets cannot be transferred or refunded if the reservation numbers are different, even in the case of connecting flights or round-trip itineraries.

The costs for alternative transportation and accommodations required, or could not be used, due to the cancellation or significant delay of a flight are not eligible for compensation.

Tickets cannot be transferred to flights operated by other companies (including ANA or Peach flights)."

Changing ticket reservations or obtaining refunds.

Here we provide information about changing ticket reservations or obtaining refunds.