Depending on the destination country, you cannot enter the country if your passport validity does not meet certain conditions.Please be sure to check the required passport validity for the destination country and your passport validity.Note that there will be no refunds or other compensation for air tickets or additional services if you are not allowed to travel because your passport validity does not meet the required conditions.We may refuse to let you board if you do not meet the entry requirements of the country of arrival when using an AirJapan flight.

Travel conditions<ul><li>Because the immigration conditions for each country change constantly, please be sure to check the latest information on the Ministry of Foreign Affairs Overseas Safety HP and by inquiring at the country’s embassy, consulate, and quarantine authority.</li><li>If you cannot leave or enter the country because the travel conditions are not met, you will be responsible for all costs, including acquiring air tickets.</li></ul> Visa<ul><li>You may need a visa to enter a country. Please be sure to acquire a visa in advance because the types of visas and application methods vary depending on the destination country.</li></ul>

Items that you cannot check in or bring on board<ul><li>Please check with the country’s quarantine authority because some items are restricted from being checked or brought on board for quarantine reasons.</li></ul> Information on COVID-19 and other quarantine related matters<ul><li>Please check each country’s quarantine information with the relevant quarantine authority.</li></ul>

Please check if the travel conditions are met before departure.

旅行前に確認することのSEOディスクリプションを記載ください。

Things to Check Before Travel

<ul><li id="isPasted">The boarding procedures must be completed at least one hour before departure.</li><li>Please note that you cannot board the flight if you have not completed all the procedures, including baggage check-in, by the designated time.</li><li>AirJapan does not provide a through-check-in service (a service whereby passengers check in for all the segments from the point of departure to the destination) with other airlines.</li></ul>

<ul><li>Check-in is automatically performed no later than 4 hours before departure time. After check-in is completed, the Boarding Pass is sent to the e-mail address that was registered at the time of booking.</li><li>Use the Boarding Pass that you have received by email when you check your baggage and go through the boarding gate.</li><li>If you have not received a Boarding Pass Sending Notification or Check-in Notification, please go to the check-in counter at the airport.</li></ul>

<ul><li>You can use an auto check-in kiosk at the airport from 4 hours before departure time. （Narita Airport Location: Terminal 1, South wing 4th floor Zone D)</li><li>For seating requests, please use the paid advance assigned seating service. You cannot request a seat change at the auto check-in kiosk.&nbsp; </li></ul>

<ul><li>People who need to be attended &nbsp;by staff members, such as those who depart from airports where the auto check-in service is not available and those who need special assistance, can check in at the <a href="/service/plan/airport">airport counter</a> starting 3 hours before departure time.</li><li>For seating requests, please use the paid advance assigned seating service. You cannot request a seat change at the airport counter.</li></ul>

<ul><li id="isPasted">A fee is required for baggage check-in. Please make a purchase on the AirJapan website at least 5 hours before departure time. If you pay the baggage check-in fee at the airport counter, a handling fee will be charged.</li><li>AirJapan does not provide a through-baggage service (a service whereby a passenger’s checked baggage is carried all the way through from the point of departure to the destination) with other airlines. When you have a connecting flight, please be sure to retrieve your checked baggage and check in again.</li></ul>

<ul><li>You can use the self-baggage drop from 4 hours＜3 and a half hours for NQ121＞ before departure time. You need your boarding pass and passport to use the self-baggage drop. （Narita Airport Location: Terminal 1, South wing 4th floor Zone D)</li><li>Please go to the <a href="/service/plan/airport">airport counter</a> to check baggage that is subject to the excess baggage charge or large baggage, such as sporting equipment.</li></ul>

<ul><li>You can check large baggage, such as sporting equipment and baggage that is subject to the excess baggage charge from 3 hours before departure time.</li><li>If you want to check in a stroller or wheelchair, please go to the <a href="/service/plan/airport">airport counter</a>.</li></ul>

Please go to the security checkpoint early because it is expected to be busy.

&nbsp;You need your boarding pass and passport at immigration.

Please be sure to go to the boarding gate at least 30 minutes before departure time. You may not board the fight if you do not come at least 30 minutes before departure time.

This page describes the procedures at the airport.

Before Your Departure

Things to Check Before Travel

Airport Procedures