Depending on the destination country, you cannot enter the country if your passport validity does not meet certain conditions.Please be sure to check the required passport validity for the destination country and your passport validity.Note that there will be no refunds or other compensation for air tickets or additional services if you are not allowed to travel because your passport validity does not meet the required conditions.We may refuse to let you board if you do not meet the entry requirements of the country of arrival when using an AirJapan flight.

Travel conditions<ul><li>Because the immigration conditions for each country change constantly, please be sure to check the latest information on the Ministry of Foreign Affairs Overseas Safety HP and by inquiring at the country’s embassy, consulate, and quarantine authority.</li><li>If you cannot leave or enter the country because the travel conditions are not met, you will be responsible for all costs, including acquiring air tickets.</li></ul> Visa<ul><li>You may need a visa to enter a country. Please be sure to acquire a visa in advance because the types of visas and application methods vary depending on the destination country.</li></ul>

<ul><li>Please check with the country’s quarantine authority because some items are restricted from being checked or brought on board for quarantine reasons.</li><li>For information on COVID-19 and other quarantine related matters, please check each country’s quarantine information with the relevant quarantine authority.</li></ul>

Check-in (boarding procedures) methods vary depending on your departure airport. Please check related information and ensure that you complete the check-in procedures at least 1 hour prior to departure.

If you wish to check in baggage, please complete the procedure at least 1 hour before departure. Baggage cannot be checked in after the deadline.

Please go to the security checkpoint early because it is expected to be busy.

You need your boarding pass and passport at immigration.

Please be sure to go to the boarding gate at least 30 minutes before departure time. You may not board the fight if you do not come at least 30 minutes before departure time.

Please check if the travel conditions are met before departure.

旅行前に確認することのSEOディスクリプションを記載ください。

Boarding Procedures

Check-in (boarding procedures) and baggage drop-off methods vary depending on your departure airport.Please check the table below and ensure that you complete the check-in and any necessary baggage drop-off procedures at least 1 hour prior to departure.

<ul><li id="isPasted">Check-in closes one hour prior to departure.</li><li>Please note that you will not be allowed to board if all procedures, including baggage drop-off, are not completed by the designated time.</li><li>If you have not selected a seat in advance, one will be automatically assigned at check-in. We are unable to accept seat requests at this time. If you wish to select a seat, please purchase<a href="/service/option/seat"> Paid advance assigned seating service</a> no later than 5 hours prior to departure.</li><li>AirJapan does not offer through check-in services with other airlines (a service that allows you to check in for your entire itinerary from your initial departure point to your final destination). You will need to enter the country once and complete check-in again with the connecting airline.</li></ul>

Applicable for flights departing from Narita Airport.

<ul><li id="isPasted">You can complete online check-in on our website (PC or mobile) starting 24 hours prior to departure. Please complete the procedure at least one hour before departure time.&nbsp;</li><li>An online check-in notification email will be sent to the email address registered in your booking 24 hours prior to departure, if applicable.</li><li>Your boarding pass will be sent to the email address registered in your booking.</li><li>If you are traveling with an infant (under 2 years old) or require counter assistance, please proceed to a staffed counter at the airport.</li></ul>

Applicable for flights departing from Suvarnabhumi International Airport.

<ul id="isPasted"><li>If online check-in has not been completed at least four and one-half hours prior to departure, boarding procedures will be completed automatically, and your boarding pass will be sent to the email address registered in your booking. No additional action is required on your part.</li><li>If you do not receive a “Notice of Boarding Pass Delivery” or “ Check-in Notification &nbsp;” email, please proceed to the airport counter.</li></ul>

Applicable for flights departing from Narita Airport. （Location: Narita Airport Terminal 1, South wing 4th floor Zone D)

<ul><li>You can use an auto check-in kiosk at the airport from 4 hours before departure time.</li><li>Please use the printed boarding pass issued by the self-service check-in kiosk.</li></ul>

<ul><li>You can check in at the <a href="/service/plan/airport">airport counter</a> starting 3 hours before departure time.</li><li>&nbsp;If you require assistance, please visit a staffed counter at the airport.</li></ul>

<ul id="isPasted"><li>As a general rule, check-in baggage is subject to a fee. Strollers for children and wheelchairs can be checked free of charge.</li><li>You can purchase the check-in baggage service on our website (PC or mobile) no later than five hours prior to departure or pay at a staffed airport counter. Please note that additional service fees apply when paying at the airport.</li><li>AirJapan does not offer through baggage services with other airlines (a service allowing baggage to be checked through from the initial departure point to the final destination). For connecting flights, please enter the country, retrieve your check-in baggage, and recheck it with your connecting airline</li></ul>

Available upon departure at Narita Airport （Self-baggage drop Location: Narita Airport Terminal 1, South wing 4th floor Zone D)

<ul><li>You can use the self-baggage drop from 4 hours＜3 and a half hours for NQ121＞ before departure time.&nbsp;</li><li id="isPasted">Large items, such as strollers, wheelchairs, sports equipment, and items subject to excess baggage charges, cannot be accepted at self-service counters. Please check them at a <a href="/service/plan/airport">staffed airport counter</a>.</li></ul>

Available upon departure for all airports.&nbsp;

<ul><li>You can check in for baggage from 3 hours before departure time.</li></ul>

Please refer to the following information regarding check-in.

Check-in Procedures

Check-in baggage fees apply from the first piece of baggage. Check-in baggage has a limit of its size, weight and number of pieces.

Baggage that does not exceed the number of pieces, size, and weight limits may be carried on board free of charge.

Check-in baggage and carry-on baggage Information with AirJapan.

Information regarding check-in baggage and carry-on baggage with AirJapan.

Boarding / Baggage

Boarding Procedures

Check-in Procedures

About Baggage