Boarding Procedures

Depending on the destination country, you cannot enter the country if your passport validity does not meet certain conditions.

Please be sure to check the required passport validity for the destination country and your passport validity.

Note that there will be no refunds or other compensation for air tickets or additional services if you are not allowed to travel because your passport validity does not meet the required conditions.

We may refuse to let you board if you do not meet the entry requirements of the country of arrival when using an AirJapan flight.

Travel conditions

• Because the immigration conditions for each country change constantly, please be sure to check the latest information on the Ministry of Foreign Affairs Overseas Safety HP and by inquiring at the country’s embassy, consulate, and quarantine authority.
• If you cannot leave or enter the country because the travel conditions are not met, you will be responsible for all costs, including acquiring air tickets.

Visa

• You may need a visa to enter a country. Please be sure to acquire a visa in advance because the types of visas and application methods vary depending on the destination country.

• Please check with the country’s quarantine authority because some items are restricted from being checked or brought on board for quarantine reasons.
• For information on COVID-19 and other quarantine related matters, please check each country’s quarantine information with the relevant quarantine authority.

Check-in (boarding procedures) methods vary depending on your departure airport. Please check related information and ensure that you complete the check-in procedures at least 1 hour prior to departure.

If you wish to check in baggage, please complete the procedure at least 1 hour before departure. Baggage cannot be checked in after the deadline.

Please go to the security checkpoint early because it is expected to be busy.

You need your boarding pass and passport at immigration.

Please be sure to go to the boarding gate at least 30 minutes before departure time. You may not board the fight if you do not come at least 30 minutes before departure time.