Points to note while on board the flight

Photograph of passengers seated on the aircraft.

Information about points to note while on board the flight.

  • Please keep your seatbelt on at all times while seated or when the “Fasten Your Seatbelt” sign is lit. 
  • During takeoff and landing, do not place baggage at your feet or on your lap if you are sitting in seats near the emergency exits. 
  • Passengers sitting near the emergency exits are asked to assist with evacuating the aircraft in the event of an emergency. 

    Emergency Exit Row Seat Passengers

    You will be required to assist our crew members in the case of an emergency evacuation.Our crew members will provide you the directions to perform some of the following tasks.

    • Keep other passengers away from the Emergency Exit Door until the crew member securely opens it.
    • Follow the crew members' instructions. Open the Emergency Exit Door after confirming the safety outside the aircraft.
    • After the escape slide fully inflates, have other passengers evacuate as quickly as possible.
    • Assist other passengers after evacuating from the aircraft.
    • Direct other passengers to move away from the aircraft immediately.
    • Others (Crew members will instruct other tasks when they are necessary.)

      Please read the safety instructions leaflet in your seat pocket at your earliest convenience after boarding.

      Please note that passengers will not be able to occupy an emergency exit row seat if they are unable to offer the types of assistance mentioned above, or do not agree to do so.

      Emergency Evacuation Requests
      [Points to Note for Emergency Evacuations]

    • Baggage could cause an obstruction in the event of an evacuation, or damage the slide and render it unusable. For this reason, passengers must leave all baggage behind
    • High heels could damage the slide and render it unusable, and must therefore be removed.
    • Photography and filming is prohibited as it will delay your own evacuation and obstruct that of others.
    • In the event of an emergency evacuation, assistance may be requested from passengers other than those seated in the emergency exit row seats. Thank you for your cooperation with our crew members. 


[Points to Note When Going Down the Slide / Types of Assistance]

  • Put both arms out, sit up straight so that you can see your landing point, and slide down.
  • Passengers providing assistance should stand on either side of the slide, and help others coming down the slide to their feet by taking their arms.
  • Tell other passengers to immediately move far away from the aircraft to safety.
  • The following behavior is prohibited on the aircraft. 
    • Behavior that impedes the safety of the aircraft. 
    • Behavior that harms other people or property on board the flight. 
    • Safety impeding acts 

 There are specific regulations on safety impeding acts, which are acts that disrupt order on board the flight  or infringe in-flight discipline. In particular, refusing to follow the orders of the captain may result in a fine. Please cooperate to ensure a safe, comfortable, and enjoyable flight. 

  • Smoking in the aircraft toilets (including smoking devices that do not use fire, such as electronic cigarettes and heated tobacco products) 
  • Using electronic devices that have been prohibited by a notice. 
  • Interfering with the duties of the cabin crew. 
  • Not following instructions and not wearing your seatbelt. 
  • Not returning the back of your seat to the upright position or folding away your table during takeoff or landing. 
  • Placing your baggage where it will impede evacuation in the event of an emergency. 
  • Tampering with emergency equipment. 
  • Tampering with the emergency exit doors.