Customer Support after Suspension of AirJapan Brand's Operations

AirJapan brand flights will suspend operations as of March, 2026. Regarding our customer support channels following this suspension, please find the details below:

You can check past reservations, obtain Cancellation/Flight Delay/Temporary Landing Certificates , and issue receipts on the AirJapan website until June 30, 2026.

• Frequently Asked Questions will be available until, June 30, 2026.
  
  
• The AirJapan Contact Center will accept inquiries via contact form, chat, and telephone until June 30, 2026. Please note that our business hours will change from April 1, 2026, to Monday through Friday (Closed: April 29, May 4–6) from 9:00 to 18:00 SST.